Shipping policy

Shipping & Delivery

At MONITOPOLIS, we aim to make ordering your audio essentials straightforward from checkout through delivery.

Order Processing

Orders are prepared for shipment after payment and order information have been successfully received.

Processing times may vary due to product availability, weekends, public holidays, order volumes, or other circumstances.

Shipping Destinations

Available destinations and delivery methods will be displayed during checkout based on the shipping address entered.

Shipping Costs

Any applicable shipping costs will be displayed during checkout before your order is completed.

Estimated Delivery

Delivery times vary depending on destination, selected shipping method, carrier operations, public holidays, customs procedures where applicable, and circumstances outside our reasonable control.

Unless expressly guaranteed, delivery dates should be considered estimates.

Tracking

Where available, tracking information will be provided after your shipment has been processed by the relevant carrier.

Please allow some time for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery details.

If you notice an error after ordering, contact monitopolis@outlook.com as soon as possible. Address changes cannot be guaranteed after processing or shipment has begun.

Delays

Occasional carrier delays can occur. If your shipment appears significantly delayed, please contact us so we can review the available tracking information.

Shipping Support

Email: monitopolis@outlook.com
Phone: +39 333 206 3351